The Rave offers live webcasts on certain shows.
To view a live webcast: (you will need a relatively current version of Adobe Flash Player. Download it free, here.)

PURCHASING A WEBCAST:

• Visit http://store.therave.com and click on Webcasts.
  
• Select the live webcast you wish to watch from the list of available webcast on the webcast page.
  
• Add it to your shopping cart.
  
• Check out.

WATCHING A PURCHASED WEBCAST:

• When you're ready to watch the broadcast, visit http://www.theravelive.com.
  
• Select the show to watch.
  
• Enter your email address, so that we can verify your purchase. Once verified, the broadcast will begin.
  
• In some cases, you may be asked if you'd like to share your email address with the band(s).
  
• The stream will be available approximately 30 minutes before the show begins. We will play a test pattern or promotional content for that 30 minutes until the show begins.
  

WATCHING A FREE WEBCAST:

• When you're ready to watch the broadcast, visit http://www.theravelive.com.
  
• Select the show to watch.
  
• Enter your email address. You may be asked to enter additional information if this is your first time watching one of our streams..
  
• In some cases, you may be asked if you'd like to share your email address with the band(s).
  
• The stream will be available approximately 30 minutes before the show begins. We will play a test pattern or promotional content for that 30 minutes until the show begins. You may also hear a test tone. The tone will be about the same volume of the broadcast. That should help you set your speaker levels.
  

TROUBLESHOOTING:

If, while attempting to watch the broadcast, you see no flash player at all, and never get a "connecting" message, you will need to temporarily turn off any ad blocking software you may be using.

If, while attempting to watch the broadcast, you get an error regarding "adServices fault", you will need to temporarily turn off any ad blocking software you may be using.

If you're still getting a test signal or promotional content after the scheduled time of the event, the event may be running a few minutes late.

If you're on the webcast page prior to when the test signal or promotional content begins, you will need to refresh your browser for the stream to load. The page does not automatically reload when the stream begins.

If you see three horizontal lines flashing in the stream player, that means your computer connection is "buffering." Buffering is when your computer is trying to "catch up" with the content it is being sent. The Rave streams at 500kbps or 650kbps. DSL and cable internet connections should have no trouble keeping up with our signal. If you still have buffering issues, it may be due to other programs running on your computer, or other computers on your home or business network.

If you get a white screen with the phrase "Server Too Busy," just hang tight about 30 seconds and refresh your browser. We are using "Cloud Servers" which automatically expand as more visitors access the website. You may be hitting the website just as it is about to expand.

If you continually cannot connect and keep getting the black "connecting" screen, try the following:
1. right click on the video player and select Settings.
2. Click on the tab that looks like a folder. That will open the Local Storage options.
3. Move the slider to the right and click CLOSE.
The program "Little Snitch" for Mac will cause the same issue. If you have that program, turn it off during the broadcast.

GENERAL INFORMATION:

The Rave Live broadcasts H.264 video at 500kpbs. This is ensure that people with slower connections can still connect to the stream. The Rave Live broadcasts MP3 audio at 160kpbs. This gives a total stream size of 660kpbs which should work well for people with a 750kbps connection and higher.

FOR FURTHER ASSISTANCE:

For assistance on webcast nights, email webcastHelp@therave.com.
This mailbox is only monitored starting one hour before broadcast on show nights.

For general questions, email info@therave.com.